Management Team Performance

Management Team Performance

ManagementImage1Moving Your Management Teams From Good to Great

Management teams are harder to measure than sales teams, but they have many of the same issues.
Is your management team executing like it should? Is your management team setting the pace for your industry? Is your team thinking about how to deliver results or making excuses?

Try this. Listen to the conversation at the next management meeting. Is your team accepting full responsibility for its performance?

Or, is the conversation about obstacles, excuses and distractions that are negatively impacting results?

Let us help you create a no-excuses, high-performance company culture that starts at the top.

We will guide your management team through a process called Mental Toughness. It’s not about motivation or positive thinking. Mental Toughness is a mental training process that teaches managers the same thinking, focus and concentration skills that top athletes use to set world records. The process focuses on looking at objective reality and removing excuses and obstacles (real and imagined) that get in the way of delivering industry-leading results.


The “secret” to Mental Toughness is that our proprietary process is a combination of emotional intelligence and critical thinking training.
Mental Toughness is an introspective process that causes people to examine their thoughts, feelings, attitudes and beliefs and how those factors directly impact their results. We call the process “facilitated introspection.”

The fact is that high-performing leaders have characteristics that are different than average-performing managers. Let us help you integrate these principles in your organization and build a high(er) performing organization that delivers the results that you know are possible.


The Mental Toughness process has been used by many Fortune 500 companies for more than 16 years. Many companies have integrated the Mental Toughness process into multiple divisions of their companies for as long as nine years (and counting). Here are some of the benefits waiting for your company:

  • Dramatic increases in sales results
  • Leaders who accept responsibility for performance and results
  • Leaders who build Mental Toughness in the teams that they lead
  • Meetings are about how to close the execution gap, not about excuses and lowering expectations
  • Every employee is focused on rowing in the same direction
  • A new level of focus on the customer emerges as distractions are removed


The mental toughness process begins with preliminary interviews with senior managers and some mid-level managers.

From those interviews an online survey is developed. The survey gathers anonymous data about the current attitudes, beliefs, thinking and behaviors of the company’s or the division’s management team.

A six-hour live workshop outline is then developed. This workshop, customized specifically to your survey results, takes your team through our “facilitated introspection” process. This process helps raise poor thinking and habits to a conscious level.

In addition, we help participants learn how to overcome the excuses and obstacles that they use, but are not even consciously aware of.

Finally, we instill the thinking of an Olympic athlete instead of an Olympic athlete “wanna-be” and help participants learn to build their own mental toughness. The results are immediate and improve even more over time.

The workshop can stand alone or it can be the kickoff session to our 12-month Mental Toughness coaching process. We recommend that you do the workshop before deciding on whether to proceed with the follow-up program.

The 12-month follow-up process is conducted once a week via conference calls with each team. After 12 months, the coaching program is taken over by the company’s management team and the process goes on permanently.

ManagementImage4Critical Thinking Question

If not now, when? How much longer will you wait, hoping for results to improve?

Contact Us

For a confidential, no-cost, no-follow-up discussion about your company’s sales challenges, contact Jim Connolly, our President and Founder, at or call him at (309) 828-9060.