Could an innovative team, inside or outside your industry, with or without new technology, enter your industry and destroy some or all of the value you provide your customers? The answer is yes!
It Just Happened
Here’s a recent true story:
- Trucking brokers match shippers and truck drivers. In return they take a commission, typically 15%. For an $800 billion market, that commission is $120 billion.
- Shippers would love to reduce their shipping costs by 15%.
- Along comes an app, based on the Uber app, that begins the destruction of the trucking broker industry.
- Shippers post loads they want delivered on the app.
- Truck drivers click on the loads they want to deliver.
- The shipper saves 15%. The truck driver is paid the same. The broker is out of a job.
Google “Uber app for the trucking industry” and you’ll see that the destruction of the trucking broker industry is well under way.
Competitive Advantage Eroding
How are you going to build new competitive advantage for your company while your old competitive advantage erodes? Ask your leadership team this question.
We offer one solution: Improve operational and financial performance. Oh, so you’ve heard one that before. And, you’ve undoubtedly been offered endless opportunities to buy the latest elixir, training, cure-all or consulting potion. OK. Two questions:
- How many of those solutions were based on the science of human behavior; on how human behavior really works inside organizations?
- How many of those solutions use processes that actually change human behavior and habits?
If you’ve read this far and want more information, check us out at www.OrgEx.com or contact me directly at jconnolly@OrgEx.com.
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